For example, you may want an update once an hour, or twice a day. You can tell Slack how often you’d like to receive notifications. Maybe the amount of messages you receive isn’t overwhelming, but you’re still distracted and pulled out of your flow with all the little noises and banner notifications. Then you can send the meeting minutes and action plans as a follow up through Slack. This takes away the pressure of them replying straight away.Įven though Slack is a useful communication tool, sometimes it’s still better to set up a short meeting or send a follow up email to keep better track of larger projects. You can also open an in-depth message with a precursor like ‘not urgent’. If the subject is complex and you think it will take someone a little while to understand, it can be considerate to ask if that person has the time to properly read and reply to your message. Even if you’re following up with your main message, people often get stuck waiting for you to finish. Tip: Don’t send a message that just says ‘hey’. To make messages even easier to read you can also use bolding and italics for the most important parts. Tip: To make breaks in a message simply do ‘shift-return’. Instead of sending several small messages, you can send all the information you need to in one longer message with breaks. Of course, it’s a no-brainer that sending less messages will result in less notifications, but that doesn’t have to mean less communication. Writing less messages, and composing the messages you do write with a little bit more grace, will save you and all your colleagues time and frustration. No matter what your company size is, notifications can drag someone away from their flow with ease. In this article, you’ll find discussions on how we think it’s best to set up your notifications, how to properly communicate online, as well as some ‘Slack hacks’ that we use everyday. Especially since more and more people are working from remote locations, instant messaging tools are essential to the smooth running of teams. We’ve been using Slack for a long time here at JOIN, and feel confident that we’ve built up some great guidelines and best practices. After all, a happy team is a hardworking team. It’s important to know how to help support your team in the individual ways they need, and give the best advice on how they should set up their working environment.
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